Frequently asked questions
Do you have a shop now?
Yes! Our online store is now live at www.ashurstequestrian.co.uk, offering a wide range of equestrian, pet, and country living products. While we don’t have a physical retail shop, we operate from our warehouse and provide local delivery and Click & Collect on all products. We also offer nationwide delivery on selected items. If you have any questions, feel free to contact us!
Can I just turn up at 'The Old Calfhouse'?
No, visits to The Old Calfhouse are by appointment only. While we offer Click & Collect on all products, you’ll need to place your order online first and wait for confirmation before coming to collect. Please note that not all products are available for same-day collection—check the lead times at checkout for availability. If you have any questions or need assistance, feel free to contact us!
What are your opening hours?
As an online business, we are open 24/7 for browsing and placing orders at www.ashurstequestrian.co.uk.
For Click & Collect and local deliveries, our operating hours are:
🕒 Monday – Saturday: 9:00 AM – 5:00 PM
🕙 Sunday: 10:00 AM – 2:00 PM
All collections are by appointment only, and not all products are available for same-day collection—please check lead times at checkout. If you have any questions, feel free to contact us!
Can you deliver?
Yes! We offer local delivery and Click & Collect on all products.
- Local Delivery – Available on all products within our delivery area.
- Nationwide Delivery – Available on selected items.
Please check product pages or the checkout for delivery options and lead times. If you have any questions, feel free to contact us!
How do I order?
Ordering is simple!
1️⃣ Browse & Add to Cart – Visit www.ashurstequestrian.co.uk and add your chosen products to the cart.
2️⃣ Checkout – Enter your details, select your preferred delivery or Click & Collect option, and complete your purchase.
3️⃣ Order Confirmation – You'll receive an email confirmation once your order is placed.
4️⃣ Collection or Delivery – If collecting, wait for a confirmation before coming to The Old Calfhouse. For local or nationwide delivery, check lead times at checkout.
If you need any help, feel free to contact us!
Are you still at Ashurst Farm?
No, we have now moved to The Old Calfhouse. While we no longer operate from Ashurst Farm, we continue to offer local delivery and Click & Collect on all products from our new location. Please note that collections are by appointment only—place your order online and wait for confirmation before arriving.
If you have any questions, feel free to contact us!